About these terms
These terms apply to your use of the website at https://www.thisisitdental.com and to general use of our services as a visitor or patient of This Is It Dental at 99 Harley Street, London W1G 6AQ. By using this website, you agree to these terms. If you do not agree, please do not use the site.
Treatment at the practice is also subject to our practice policies, fee information, informed consent discussions and any written agreement provided at your appointment. Our Privacy Policy explains how we handle personal data.
Practice and regulatory information
In line with GDC guidance on advertising and patient information, we publish the following details on this website:
- Practice name: This Is It Dental
- Address: 99 Harley Street, London W1G 6AQ
- Email: hello@thisisitdental.london
- Telephone: +44 (0) 20 7486 5180
- Principal dentist: Dr Rena Uberoi — BDS (United Kingdom), GDC registration number 69753. Verify registration on the GDC register.
- Regulator: General Dental Council, 37 Wimpole Street, London W1G 8DQ, tel. 020 7167 6000
Other clinicians at the practice are GDC-registered. Registration numbers are shown on our team page and in the practice. We review website information regularly so it reflects the personnel and services offered.
Use of this website
You agree to use this website lawfully and respectfully. You must not:
- Use the site in any way that is unlawful, misleading or harmful
- Attempt to gain unauthorised access to our systems or data
- Introduce viruses, malware or other harmful material
- Copy, scrape or republish substantial parts of the site without our written permission
- Use the site in a way that could damage our reputation or the experience of other users
Information on this website
Content on this website is provided for general information about our practice and services. It is accurate and intended to be helpful, but it is not a substitute for a clinical examination or personalised dental advice.
In line with GDC guidance, any treatment described on this website or in our marketing may not be appropriate for every patient. Suitability depends on a satisfactory clinical assessment, medical history, discussion of options, risks and benefits, and your informed consent. Treatment plans and fees are confirmed at consultation. Do not rely on website content alone to make decisions about your health.
We aim to keep information up to date, but we do not guarantee that all content is complete, current or free from error. We may change pages, fees and services without notice. Images and case examples are illustrative and do not guarantee the same outcome for every patient.
Appointments and enquiries
Submitting a contact form, referral or online booking request does not create a patient relationship or guarantee an appointment until we confirm it with you. We reserve the right to decline or reschedule appointments in line with clinical capacity, suitability and practice policies.
Fees and payment
Fees for treatment are explained at consultation and in our pricing information where published. You are responsible for fees agreed for your care unless your insurer or payment plan covers them under its own terms. Finance and insurance arrangements are subject to separate provider terms and eligibility checks.
Intellectual property
Unless stated otherwise, the design, text, images, logos and other materials on this website belong to This Is It Dental or our licensors and are protected by copyright and other intellectual property laws. You may view and print pages for personal, non-commercial use. Any other use requires our prior written consent.
Patient photographs, radiographs or recordings used in marketing or on the website are used only with appropriate patient permission, in line with GDC standards on confidentiality.
Links to other websites
Our website may link to third-party sites such as booking platforms, insurers or social media. We are not responsible for the content, privacy practices or availability of those sites.
Complaints procedure
We take complaints seriously and aim to resolve concerns promptly and fairly. If you are unhappy with any aspect of your care or our service, please contact us as soon as possible:
- Email: hello@thisisitdental.london
- Telephone: +44 (0) 20 7486 5180
- Post: This Is It Dental, 99 Harley Street, London W1G 6AQ
Please tell us what happened, when, and what you would like us to do. We will acknowledge your complaint and investigate. We aim to provide a full response within a reasonable timeframe, and no later than is fair in the circumstances of your case.
If you are not satisfied with our final response, you may contact the Dental Complaints Service (for private dental treatment), which offers independent mediation:
- Website: https://www.dentalcomplaints.org.uk/
- Telephone: 020 8253 0800
- Email: enquiries@dentalcomplaints.org.uk
Concerns about a dental professional's conduct or fitness to practise may be referred to the General Dental Council. For data protection concerns, see our Privacy Policy.
Limitation of liability
To the fullest extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, this website, except where such loss or damage results from our negligence or breach of legal duty and cannot be excluded under applicable law.
Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law. Your rights as a patient in relation to clinical care are governed by applicable law and professional standards, not limited by these website terms.
Governing law
These terms are governed by the laws of England and Wales. Disputes relating to use of this website are subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer protections require otherwise.
Changes to these terms
We may update these terms from time to time. The "Last updated" date at the top of this page shows when they were last revised. Continued use of the website after changes are posted constitutes acceptance of the revised terms.